ChatPlace: the factory infographic
A Portuguese AI manager that answers creators' messages and comments, 24 hours a day.
What the company does
In normal terms
Platform for creators and small businesses: AI content studio, an AI manager that answers DMs and comments 24/7, chatbot funnels and gamification on Instagram, TikTok, Telegram and WhatsApp.
ChatPlace offers an AI content studio, an AI manager that replies 24/7, chatbot funnels and gamification across social channels.
In lay terms
ChatPlace gives creators a robot assistant that replies to fans and customers while they sleep.
The risks it faces, especially from AI agents
In normal terms
- Speaking as someone. The agent speaks in the creator's name; a wrong reply is the creator's reply.
- Manipulated by messages. Public messages can be crafted to make the agent misbehave.
- Personal data. Conversations carry customers' personal data across platforms.
In lay terms
- Speaking as someone. The robot says something silly, and it looks like you said it.
- Manipulated by messages. Trolls can trick the robot into saying things.
- Personal data. The robot reads a lot of private messages.
How RiskMandate helps
- Reachwhat it can actually access or affectChannels, messages and data the agent handles.
- Mandatewhat the business authorisedWhat the creator wants it to say and do.
- Gapthe difference: the riskTopics and promises it must avoid.
- Barrierswhat really stands in the wayFilters, templates and human review.
- Provenancewho owns it, who reviewed it, which versionWhich creator owns it and approved its voice.
In normal terms
An agent acting in someone's name is RiskMandate's simplest use case. A one-page policy per creator's agent says what it may say and promise, which protects the creator and gives ChatPlace a trust feature.
In lay terms
RiskMandate is the rulebook the creator writes for their robot: what it may say and what it must never promise.
A first line for the conversation: Your agents speak in creators' names. A one-page policy per agent protects them, and sells.
Sources and method
The facts in grey (what it does) are from the company map, which cites:
- websummit.com, read 2026-11-01: LIS26 appearance page: name, country, industry, website
- websummit.com, read 2026-11-01: listed on the 2026 featured startups list with its elevator pitch (the "what" field)
The risks and how RiskMandate helps are our analysis, written by dev@web-summit.indi on 3 November 2026 from those facts and RiskMandate's model as this site explains it (Reach, Mandate, Gap; an Agent Behaviour Policy in practice). They are not the company's own statements and name no incident. A person reviews each before it is used.